Mediation Videos

The Broken Car

 
 
 

Part 1: Introduction and Opening Statement

Michael and Skip introduce themselves and I deliver my opening statement.

 
 

Part 2: Exploring the PAST

I ask the participants what happened that caused their conflict.

 
 

Part 3: Managing Interruptions

The discussion between Michael and Skip gets heated. I work to keep each of them from interrupting the other and decide to speak with them separately.

 
 

Feature 4: Caucusing with each person

I speak with Michael and Skip separately to help them find the zone of possible agreement, where each of them is happy enough to settle.

 
 

Part 5: Conclusion

After speaking separately, we met together where Michael and Skip confirmed their agreement.